Privacy Policy

Privacy Policy

At PAWsitively Sweet Bakery (“Company”, “Us”, “Our”, and “We”) are committed to protecting your privacy. We understand you may be concerned about how the information we collect about you is used and/or shared. The following describes our privacy policy for PAWsitively Sweet Bakery website (the “Site”).

If you have questions or concerns regarding this statement, you should contact us at orders@PAWsitivelySweetBakery.com This privacy policy covers only information that is collected through the Site and does not cover websites to which we link.

Notice of Information We Collect And How We Use It

The primary purpose in collecting personal information is to provide you with a safe, customized experience. This process allows us to provide services that will most likely meet your needs. We only collect personal information about you that we consider necessary.

In general, our collection and use of information is as follows:

We will not share, sell, or disclose your name or email address to third parties without your explicit consent, except as specified in this privacy policy.

When you subscribe to Monthly Subscription, we will collect personal information such as your name, e-mail address, shipping address and credit card information. This information is used to process and fulfill your order, to notify you of your order status, or contact you about details of your order. All archived credit card information is maintained in a secure and safe environment by a third party as described in this privacy policy.

We automatically receive and record information on our server logs from your browser, including your IP address, cookies, and the pages you request.

We use information for the following general purposes: products and services provisioning, billing, identification and authentication, services improvement, contact, research, and anonymous reporting. IP addresses are automatically reported by your browser each time you view a web page. Your IP address is stored in our user registration databases when you register with our Site. IP addresses may be used for various research purposes, and/or delivering unique functionality to our service.

 

Anonymous Visitors

We track information based upon your behavior on the Site. We use this information for internal research based on users’ demographics, interests, and behavior to better serve our customers.

Log Files

We gather and store certain information about our Site traffic in log files, including Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, and date/time stamp. This information does not identify individual users and allows us to analyze trends, administer the Site, track users’ movements on the Site and gather demographic information about our visitors. We do not link this collected data to identifiable information for individuals that visit our Site.

Cookies

We use cookies on this site and do not link the information we store in cookies to any personally identifiable information you submit while visiting our site.

Information We Collect To Respond To Your Choices and Requests

Registration

In order to use some features of this Site, you must first register as a customer on the  Site. During registration you are required to give truthful contact information (such as name and email address) in accordance with our terms of use.

Orders

When you purchase a product or service from us, we request certain personally identifiable information from you to process your order. You must provide contact information (such as name, email, and shipping address) and financial information (such as a credit card number and expiration date).

We use this information for billing purposes and to fill your orders. If we experience difficulty processing your order, we will use this information to contact you.

Communication from Us or the Site

Newsletter and Special Offers

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe.

We will occasionally send you information on products, services, special deals, and promotions. You can sign up for these emails from our Site home page.

Service-Related Announcements

Service-related announcements may be sent to you on occasions when we deem it necessary. For example, if we are experiencing technical difficulties with our Site, we may provide you information on when the service interruption will be corrected.

We do not provide you an option to opt-out of these communications since they are informational only. If you do not wish to receive them, you have the option to cancel your account.

Customer Service

When you make an inquiry, we will contact you with the information provided in order to provide the services requested and/or to manage your account. We may communicate with you by email or telephone, as you have requested. You may contact customer service at orders@PAWsitivelySweetBakery.com

Conditions Under Which We Share Information

We do not share personally identifiable information with third parties, except as described below.

Agents

We use an third party shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes except for the necessary services related to fulfilling your order.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law; when we believe that disclosure is necessary to protect our rights; to comply with a judicial proceeding, court order, or legal process served on us or the Site; or in connection with an actual or proposed corporate transaction or insolvency proceeding involving all or part of the business or asset to which the information pertains.

Opt-out

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at orders@PAWsitivelySweetBakery.com

Links to Other Sites

The Site may contain links to other sites that are not owned or controlled by us. We are not responsible for the privacy policies of such other sites. We encourage you to read the privacy policies of each and every website that collects personally identifiable information. This privacy policy applies only to information collected by our Site.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Support at orders@PAWsitivelySweetBakery.com or contacting us by telephone at 210-446-7476.

Security

SSL (secure socket layer technology) is used to encrypt the sensitive information you enter (such as your credit card number) on our Site.

We follow the general industry standards to protect the personal information submitted to us, both during transmission and once it has been received. While no method of transmission over the Internet is 100% secure, we strive to use acceptable means to protect your personal information. We cannot guarantee absolute security.

Changes to Our Privacy Policy

We shall post changes to this privacy policy so that you are be aware of the information we collect, how we use it, and under what circumstance we disclose it with third parties.

We reserve the right to modify this privacy policy at any time and encourage you to review it frequently. If we make significant changes that affect the uses or disclosures of personally identifiable information that we have previously collected, we will notify you here or by email.

Contact Us

Email us at orders@PAWsitivelySweetBakery.com or call us at 210-446-7476.

Effective Date: September 23, 2013.

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