FAQ

Is PAWsitiviely Sweet Bakery licensed?
Yes! All treats are registered and licensed.

What type of analysis is performed on the treats?
They are tested for a guaranteed analysis. It calculates the crude fat, moisture, fiber, and protein.

Do the treats contain artificial flavors, preservatives, colors, or fillers?
No! We use only high-quality, natural ingredients that are healthy for dogs.

Are all the ingredients listed on the label?
Yes. Each label clearly states all the contents of the treats. There no are hidden ingredients.

What are human-grade ingredients?
We only use ingredients are consumable by humans and purchased at local grocery stores.

What is the shelf life of the treats?
Although it varies with each treat and how they are stored, the average life is at least 6 months. Keep in mind that all our products are all natural and should be kept at room temperature, away from humidity.

What is your privacy policy?
Your personal and contact information is safe. We do not sell or share your info in any way with anyone else.

How secure are PayPal payments?
The PayPal site is highly secure, using industry-leading technology (such as SSL). It automatically encrypts your confidential information.

Do you charge sales tax?
We are required to collect state sales tax on each purchase for all treats and goods on our site.

Do you accept returns?
We guarantee our treats for freshness. If you’re dissatisfied, please contact us within 7 days of receipt.

What type of payment methods are available?
We use PayPal for all payment processing. You do not need to have a PayPal account and you can pay with a credit card or checking account.

When will you ship my order?
We strive to ship all orders within 3-5 business days. If you need a rush shipment, please contact us prior to placing the order at 210.446.7466.

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